Post-Pickup Policy

Responsibility After Pickup

Once your order has been picked up or delivered, Precious Mums & Garters Creations is no longer liable for any damage, loss, or alterations that occur while the product is in your care. This includes, but is not limited to:

• Damage caused by handling, dropping, tearing, bending, or snagging
• Exposure to heat, sunlight, moisture, or other environmental factors
• Damage due to improper storage or transport.

Important Care Instruction: Do Not Leave in Hot Vehicles

Due to the delicate and handcrafted nature of our homecoming mums and garters, it is critically important that they are handled and stored with care immediately after pickup or delivery.

Under no circumstances should a homecoming mum or garter be left inside a hot vehicle—regardless of the duration. Even a few minutes in extreme heat can cause irreversible damage, including:

• Warping or melting of decorative elements
• Loosening of adhesives, causing parts to detach
• Fading or discoloration of ribbons, flowers, and embellishments
• Curling, sticking, or fraying of specialty materials

Texas temperatures, even in the fall, can rise quickly inside closed vehicles, creating a harsh environment that is unsafe for these intricate, handcrafted items.

To preserve the beauty and integrity of your mum or garter:

• Transport it in a cool, climate-controlled environment
• Do not leave it unattended in a car, trunk, or truck bed
• Store it hanging upright or laid flat in a safe, shaded space until ready for use

We are not responsible for any damage that occurs due to improper storage or exposure to heat after pickup. Please take every precaution to protect your order so it remains in pristine condition for your celebration.