At Precious Mums & Garters Creations, we understand that details may occasionally need to be updated after an order is placed. We’re happy to accommodate changes within 24 hours of your order confirmation whenever possible.
Because each mum and garter is a custom, handcrafted item, we begin preparing materials and designing your piece shortly after your order is received. For this reason, any changes—such as names, colors, size, add-ons, or design details—must be requested within 24 hours of placing your order.
After the 24-hour window has passed, we may not be able to guarantee any adjustments due to production timelines and scheduling commitments.
If you need to make a change:
We appreciate your understanding and cooperation as we work hard to deliver high-quality, personalized products on time for your celebration. Early communication is the key to a smooth and successful experience!